Perytons™ Service and Support
Perytons™ Service & Support team is focused to ensure you will get the maximum out of your Perytons™ Protocol Analyzer.
If you have a question, need clarifications, or would like an over the web product demonstrations we will be happy to assist you.
Within the Service & Support period, you will be entitled for e-mail technical support as well as free product updates (you can contact us for extending your S&S from here).
These updates include new core features as well as protocols and profiles updates according to the supported standard evolution.
Proprietary Protocols Customization
Customers who have their own proprietary protocols or profiles, may add it to the Perytons™ analyzer by themselves using the Peryton-SDK Add-On (Software Development Kit) with Perytons™ support, or by the Perytons™ professional services team. In this case our team will get your protocol documentation and will implement it into the analyzer.
Owners of a Peryton-Scripting Add-On license have access to a constantly growing pool of Event and Alarm, variety of statistics and other Scripts.
For technical and commercial questions please consult our FAQ page. If you are unable to find the answer to your question there, please contact our technical support over phone, e-mail, or Skype.
For technical support call:
Tel: +1 703 8798962
We are constantly improving our product to support enhancements in technology, changes in the market, and new customer needs, and are happy to receive any requirement or suggestions you may have. We will review your suggestions carefully and make an effort to include them in an upcoming release.
Please send your comments to the support team or fill the online contact form here.